At Anaplan we believe in hard work, having fun and bringing excellence to everything we do. When you walk through our doors, you feel it. You hear the buzz, you see the focus and excitement. Anaplan has reinvented the foundation of enterprise modeling and planning so that companies can move fast!
London | United Kingdom
At Anaplan, we are looking for a self-motivated IT SUPPORT TECHNICIAN to join our growing team at Anaplan in London Office to be a member of the Global IT group located across San Francisco, US, London, UK, and York.As a Senior IT Support member, you will be dedicated to managing end-user issues to ensure that they are resolved quickly and satisfactorily. This role will mentor and lead others on the support team, to improve customer support processes, to maintain strong customer satisfaction, and to influence productivity, quality and satisfaction.You will work with a global end-user and infrastructure team, and will have a significant impact on our IT End User Services: satisfaction, quality and agility is the name of the game. No silo’s, no heavy red tape, and no politics – just the work and challenges you love! This is a rewarding, progressive career opportunity with a company that values diversity, flexibility and understands the need for a good work/life balance.
This role is an immediate full-time position. If you’re ready to roll up your sleeves and tackle unique problems that no one is solving in the tech space yet, keep reading.What you’ll be doing:
Join us as we scale our internal IT team to provide exceptional support to our staff around the world from right in our San Francisco office. Help support our offices, team tools, laptops, collaboration mediums, and everything it takes to keep your colleagues focused and productive in their core contributions to a disruptive product set and great company. Bring your diverse technical knowledge and troubleshooting skills to help deliver a single point of contact for support. Your positive attitude, creativity, and critical-thinking ability will help deliver on this goal. We are building a culture of Customer First throughout all organizations in Anaplan to deliver a great experience. In Corporate IT this looks like:
More about you:
Technologies you’ll work with:
Do you align with Anaplan’s Values?
Collaborative: We go out of our way to help others succeed
Explore all of our Values on Anaplan.com/careers
At Anaplan, we’re relentlessly passionate about improving the way companies and people do business by empowering them with the technology, insights, and confidence they need to make better-informed plans and decisions.
With 20 offices worldwide, we’re building products used by over 850 clients that include some of the world’s largest brands and fast-growing companies in every industry, and we’re just getting started.
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Transforming sales and compensation planning | Anaplan
Customer storyAmer Sports transforms sales and compensation planning using the Anaplan platformRead full story IndustrySporting goodsEmployees8,500+Revenue€2.6 billionUse caseSalesChallengeAmer Sports struggled with setting consistent targets across its many locations, a process further complicated by the global and seasonal nature of its business. The Excel spreadsheets they used before adopting Anaplan were too slow, inefficient, and inflexible...
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