At Anaplan we believe in hard work, having fun and bringing excellence to everything we do. When you walk through our doors, you feel it. You hear the buzz, you see the focus and excitement. Anaplan has reinvented the foundation of enterprise modeling and planning so that companies can
San Francisco | California | United States
Our Company:Sure, we are leading innovation in Enterprise Planning Management software. Yes, our product is arguably the most sophisticated one in its class. But our product alone does not make heroes of our customers. Our Customer Success Team, and our Partner Ecosystem of Anaplan delivery consultants do. And these teams can’t function successfully without the support, direction, and guidance of our high performing Operations team!
This important contributor role on the Anaplan Operations team gives you a fantastic opportunity to help scale our business through strengthening and growing our global Customer Success teams. Working to ensure our team is equipped with the best enablement, tools, processes, and communications they need to work with our Customers to make them successful.
The RoleAre you:
Then this job is for you.
What you'll be doing:
As a Customer Operations Analyst, you’ll report to the Senior Manager, Customer Operations and collaborate closely with the global Customer Success, Operational Excellence Group, and Sales Operations teams to help strengthen and scale the Customer Success team.
You will be part of Anaplan’s Operations team that operate globally to provide the tools, processes, best-practice collateral, and operational support that make our Customer Success team, and ultimately customers successful.
The responsibilities aren’t always defined. It’s critical that you have the skills, motivation and initiative to really take ownership of the Customer Operations space to help drive us forward as a company. This role requires high levels of autonomy, accountability, and integrity!
Who you are:
Do you align with Anaplan’s Values?
Collaborative: We go out of our way to help others succeed
Explore all of our Values on Anaplan.com/careers
Feeling the cold, and the gratitude | Anaplan
Hats (and gloves) off to the amazing team members who slept outside in temperatures of 2 degrees Celsius in London on Thursday! The fantastic cause was Centrepoint, a charity in the United Kingdom that provides accommodation and support to homeless people aged 16-25.
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