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Partner Operations Analyst

San Francisco, United States

 

Working at Anaplan


At Anaplan we believe in hard work, having fun and bringing excellence to everything we do. When you walk through our doors, you feel it. You hear the buzz, you see the focus and excitement. Anaplan has reinvented the foundation of enterprise modeling and planning so that companies can

Partner Operations Analyst

San Francisco | United States

ANAPLAN AND THE TEAM

Sure, we are leading innovation in Enterprise Planning Management software. Yes, our product is arguably the most sophisticated one in its class. But our product alone does not make heroes of our customers. Our Customer Success Team, and our Partner Ecosystem of Anaplan delivery consultants do. And these teams can’t function successfully without the support, direction, and guidance of our high performing Operations team!

This important contributor role on the Anaplan Operations team gives you a fantastic opportunity to help scale our business through strengthening and growing our global Partner Ecosystem. Working to ensure our partners are equipped with the best enablement, tools, processes, and communications they need to work as a true extension of the Anaplan Customer Success team; delivering great Anaplan solutions to our customers in ‘The Anaplan Way’ (our ‘special sauce’ Project Implementation methodology)

THE ROLE

Are you:

  • Strong technically at building models in anaplan, multi-dimensional environments, or excel (at a minimum)
  • Highly capable in managing data sets from multiple sources?
  • Analytically minded, and able to build the tools, and bring together the data and metrics we need to track the health and scale of our partner ecosystem?
  • Passionate for process?

 

Then this job is for you.

 

CORE RESPONSIBILITIES 

As a Partner Operations Analyst, you’ll report to the Senior Manager, Global Partner Operations and collaborate closely with the global Customer Success, Alliances, and Partner Enablement teams to help strengthen and scale the Anaplan partner consulting/delivery ecosystem.

Responsibilities:  

  • Design, build, and maintain the Anaplan models that are used by the internal and external Partner teams
  • Be the chief steward of services-related data (enablement/training, delivery, etc.)
  • Providing cross-functional analytical support to programs being driven by the Partner Operations team
  • Develop, track, and evangelize the metrics that are critical for achieving partner delivery excellence

The Partner Operations team is relatively new to Anaplan. Things are constantly evolving and the game is often changing (positively). There will likely be many projects that will be in flight that you will need to provide assistance to.

 

Requirements:

  • BA/BS required. MA/MBA a bonus
  • 3+ years of experience in an analytics role (Consulting, Operations, or similar)
  • Prior experience building Anaplan models is highly preferred
  • Excellent communication and presentation skills with attention to detail
  • A proven record of developing high performing, highly technical models (financial, operational, or other)
  • Data-driven with a commitment to process improvement
  • Strong reputation working with inter-disciplinary teams as being innovative, accountable, reliable, and able to thrive in a constantly changing environment
  • An understanding of Anaplan or Salesforce is a plus
  • Advanced excel and analytical experience a must

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