People, Person, Glitter, Light

Partner Success Manager India

India

 

Partner Success Manager India

India

Partner Success Manager


At Anaplan, we believe in hard work, having fun, and bringing excellence to everything we do. 

Our product is arguably the most sophisticated in its class, but our product alone does not make heroes of our customers.  Our Customer Success team does.  A position on our team gives you the opportunity to take the “service” in “software-as-a-service” to a whole new level, and enjoy rapid career growth while you’re at it.

Anaplan is changing the way companies plan and this isn’t Customer Success as usual. We’re looking for team members who are trainers, coaches, and strategic advisors.

We're not looking for average.  Do you enjoy continuously learning and sharing your product knowledge? Do you have a passion for a talent development, relationship building, and communication? If so, this job is for you.

What you’ll be doing:

The Partner Success team works closely with the Anaplan partner ecosystem to further develop the partner's services delivery capabilities.  Internally, our team works closely with Alliances, Academy and Customer Success to drive focused partner enablement where we need it most. 

As a Partner Success Manager you will:

•     Observe, coach and manage Anaplan partner resources through the partner lifecycle, both in the field and via workshop

•     Internally, work with the Anaplan Village to:

◦     Develop strategic partner development plan alongside designated Alliances, Customer Success, Sales and Channel resources

◦     Continually evaluate onboarding and training needs for new and existing staff member

◦     Liase with Partner Operations to review and develop partner metrics that assist in decision making 

•     Externally, regularly interact with Partner practice leads on the following:

◦     Review partner customer portfolio health and design any needed action plans required

◦      Make recommendations and assist with additional training and onsite support if required

◦      Participate in regular Partner planning meetings, topics to include:  Resource Planning, Review of current engagements, etc.

•     Provide product, field, and local expertise when working with Content Developers/Instructional Designers to produce high quality, relevant and localized materials.  Subjects to include:  Connected Planning, Solution Architecture, The Anaplan Way, Pre-Sales Process, New product releases

•     Establish and host Partner Days within your region to ensure Partners build up the relevant contacts within Customer Success, Product, Sales and Support.

REQUIREMENTS:To be successful in this role, you have:

•     Bachelor’s and / or Master’s Degree – Finance, Accounting or MIS preferable

•     6+ years of general EPM consulting experience

•     1+ years of Anaplan deployment experience is preferable

•     1+ years of experience leading, managing or coaching others

•     30-40% Travel involved

•     Expert software training and facilitation skills

•     Demonstrated experience as a coach and mentor in a software implementation environment

•     Familiarity with a formal system implementation methodology – requirements gathering, design, build/test and deploy (Agile methodology preferable)

•     Penchant for service excellence and a collaborative style

•     Superb written, oral communication and presentation skills

•     Ability to work across multiple functions and within a regional remote team

•     Functional knowledge in one of Supply Chain, Sales, and Finance

 PERSONAL CHARACTERISTICS:

•    Highly organized, customer-focused, and innovative

•     Results-oriented, motivated, self-starter

•     Collegial, open and grounded in integrity

•     Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach

•     Flexible and able to work in fluid environment with changing priorities

•     Strong desire to excel and be committed to gaining exposure to multiple industries while furthe


Do you align with Anaplan’s Values?

Collaborative: We go out of our way to help others succeed

Explore all of our Values on Anaplan.com/careers

#AnaplanLOVE

 
About Anaplan

At Anaplan, we’re relentlessly passionate about improving the way companies and people do business by empowering them with the technology, insights, and confidence they need to make better-informed plans and decisions.

With 16 offices worldwide, we’re building products used by over 600 clients that include some of the world’s largest brands and fast-growing companies in every industry, and we’re just getting started.

 

CAN’T FIND THE PERFECT ROLE FOR YOU? NEW OPPORTUNITIES ARE OPENING UP DAILY:

ANAPLAN.COM/CAREERS


#LI-RS1

Apply Now

Email me about jobs like this

Not ?

Thank you

People also viewed

Customer Success Business Partner

Paris Paris France Paris, France Professional Services Professional Services
At Anaplan, we are looking for a CUSTOMER SUCCESS BUSINESS PARTNER to join one of the fastest growing cloud vendors in our Paris office and make their mark on the industry.  Our product is arguably the most sophisticated in its class, but our prod...

Customer Success Business Partner

Germany Germany Germany Germany Template Template
At Anaplan, we are looking for a CUSTOMER SUCCESS BUSINESS PARTNER to join one of the fastest growing cloud vendors in our Frankfurt office and make their mark on the industry.  Our product is arguably the most sophisticated in its class, but our ...

Customer Success Business Partner

London United Kingdom London, United Kingdom Template Template
At Anaplan, we are looking for a CUSTOMER SUCCESS BUSINESS PARTNER to join one of the fastest growing cloud vendors in one of our UK offices and make their mark on the industry.  Our product is arguably the most sophisticated in its class, but our...

Presales Operations Consultant

Minneapolis Minneapolis United States Minneapolis, United States Pre-Sales Pre-Sales
PRESALES OPERATIONS CONSULTANT Do you have rock star analytical and model building skills? Have you worked as an Analyst in Finance, Supply Chain, or Sales or implemented Planning solutions as a customer or as a consultant? Then read on! RESPONSIB...

Technical Recruiter

San Francisco California United States San Francisco, California, United States Human Resources Human Resources
Technical Recruiter San Francisco, US  At Anaplan, we are looking for an innovative, proactive and customer-obsessed TECHNICAL RECRUITER to join our professional recruiting organization. The successful candidate will recruit for our Engineering, T...

Product Manager

San Francisco California United States San Francisco, California, United States Engineering Engineering
Anaplan is looking for a passionate Product Manager to help drive the development of our next generation platform and products to change the way companies work. Anaplan’s products are the future of how companies plan—how to make money, how to grow...

Job Alerts

Not ?

Thank you

Apply Now

Email me about jobs like this

Not ?

Thank you