At Anaplan we believe in hard work, having fun and bringing excellence to everything we do. When you walk through our doors, you feel it. You hear the buzz, you see the focus and excitement. Anaplan has reinvented the foundation of enterprise modeling and planning so that companies can
Anaplan is hiring a PROFESSIONAL SERVICES DIRECTOR based in the SINGAPORE. This is a business-critical position within our customer success function running a regional team of strategic Solution Architects that serve Anaplan customers and partners in the successful implementation of Anaplan Platform subscriptions. Customers depend on this position to provide an excellent customer experience with Anaplan. Ensuring they receive the maximum value and benefit out of Anaplan planning software solutions to make their business smarter, more competitive and leaders in their industry.
In this role, you will drive and lead Professional Services resources to assess, design, build and deliver commercially viable Anaplan planning and analytics solutions. Your role will be to own a region of Anaplan customers, (via your Professional Services team), and ensure their continual success.
You’ll be someone who is not afraid to advise a company or your team members, in Sales Operations one day, then HR the next. Anaplan’s Platform is diverse across multiple use cases and industries. We truly go across the entire business, so you’ll need to be flexible and have at least a decent knowledge of business process.
It means you need to take all your experience in business process, technology and client management and combine them to guide and manage the customer and your team members to an appropriate solution. It sometimes means you need to re-direct a customer or team member in the most tactful way possible in order for them to have a smooth first implementation. You also need to ‘teach the customer to fish’. It means you need to make them self-sufficient so that they can expand beyond their first process in Anaplan and quickly make Anaplan their spine of decision making in the business.
You’ll be the General Manager of your region, with P&L responsibility. You will be required to maintain KPIs at required levels to maintain the business. Major KPIs include;
You and your team will also be responsible for customer satisfaction and adoption of the Anaplan Platform.
What you'll be doing:
More about the role:
More about you:
This role is an immediate full-time position. If you’re ready to roll up your sleeves and tackle unique problems that no one is solving in the tech space yet, keep reading.
What we offer:
Do you align with Anaplan’s Values?
Creative: We see every moment as a chance to learn
Explore all of our Values on Anaplan.com/careers
We’re building a truly unique technology. From our calculation engine and in-memory data store, to apps and predictive analytics; amazing technology is being developed every day.
We’re addressing a $100B/year problem that all global businesses face. Our mission is to break the traditional business planning mold, currently performed through spreadsheets or legacy systems. Anaplan’s Connected Planning platform is enabling customers to improve decision-making by turning response time into real time.
With 900+ customers and 175+ partners globally, Anaplan’s platform is solving some of the most complex challenges in business. CEOs, analysts, and the press agree—Anaplan is changing the way the world does business.
Learn about our history, see our recognitions and achievements, and take a look at what it’s like to work at Anaplan.
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How to elevate your finance organization with integrated business planning | Anaplan
Integrated business planning (IBP) represents a commitment to align people, processes, and technology across an organization in order to improve business performance. For finance leaders, this translates into a need for strong cooperation and collaboration with their non-finance counterparts to gain a clear picture of trends and drivers that impact business performance.
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